Overview - Knowledgebase

We use cookies

This website uses cookies in order to enhance the overall user experience.

Essential cookies

There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent.

uss_cookie_consent

1 year 1 month 1 day

Used to store the user's cookie consent preferences.
uss_session

2 hours

Used to identify the user's browsing session.
XSRF-TOKEN

2 hours

Used to secure both the user and our website against cross-site request forgery attacks.
_GRECAPTCHA

6 months 1 week 5 days

This cookie is used by Google reCAPTCHA to provide risk analysis and protect the website from bots.
rc::a

0 seconds

This persistent cookie is used by Google reCAPTCHA to distinguish between humans and bots for security purposes.
rc::b

0 seconds

This session-based cookie is used by Google reCAPTCHA to distinguish between humans and bots.
rc::c

0 seconds

This session-based cookie is used by Google reCAPTCHA to distinguish between humans and bots.
_cw_session

0 seconds

This cookie is used to maintain your chat session and ensure ongoing conversations persist across pages.
auth_data

1 year 1 month 1 day

This cookie stores authentication data to maintain the login state for the chat system.
guest_user

6 months 1 week 5 days

This cookie identifies a guest user and ensures continuity of chat conversations across visits.
__cf_bm

30 minutes

This cookie is used by Cloudflare for bot management, ensuring that automated traffic is mitigated while legitimate users are not affected.
_cflb

1 day

This cookie is used by Cloudflare for load balancing, ensuring traffic is directed to the same server for performance and reliability.
cf_clearance

30 minutes

This cookie stores proof of CAPTCHA challenge completion, allowing users to access the website after passing a Cloudflare CAPTCHA.

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Analytics cookies

We use these for internal research on how we can improve the service we provide for all our users. These cookies assess how you interact with our website.

_ga

2 years 2 months 2 days

This cookie is used to distinguish unique users by assigning a randomly generated identifier.
_gid

1 day

This cookie is used to distinguish users for a period of 24 hours.
_gat

1 minute

This cookie is used to throttle request rates, limiting data sent to Google Analytics for high-traffic sites.
_ga_<container-id>

2 years 2 months 2 days

This cookie is used in Google Analytics 4 to maintain session state and store session-level data.
AMP_TOKEN

1 year 1 month 1 day

This cookie contains a token to retrieve a Client ID from the AMP Client ID service, ensuring analytics functionality on AMP pages.
_hjSessionUser_{site_id}

1 year 1 month 1 day

This cookie is used to persist the Hotjar User ID unique to this site, ensuring that data from subsequent visits is attributed to the same user.
_hjSession_{site_id}

30 minutes

This cookie holds the current session data and ensures subsequent requests within the session window are attributed to the same session.
_hjIncludedInPageviewSample

30 minutes

This cookie determines if the user is included in the pageview data sampling.
_hjIncludedInSessionSample

30 minutes

This cookie determines if the user is included in the session data sampling.
_hjAbsoluteSessionInProgress

30 minutes

This cookie is used to detect the first pageview session of a user.
_hjFirstSeen

0 seconds

This cookie identifies a new user’s first session.
_hjViewportId

0 seconds

This cookie stores information about the user’s viewport size to improve recording accuracy.

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